What we're about
OCS Consulting, established in 1984, initially as a one-man operation and has flourished into one of the UK's leading IT consultancies with over 70 full time permanent staff in the UK and Netherlands with a turnover of £5M. OCS undertakes a variety of development projects for many customers, such as; Argos, Barclays, The British Council, Barclaycard, AON Insurance, The Arts Council, G4S and Pfizer to name a few.
People are the key
As a UK staff based organisation our strength has always been our people. We believe a motivated and committed team are essential for delivering quality customer service. In a rapidly-changing industry, our own infrastructure is rooted in our skilled and highly-experienced staff.
Who we are
Maurice Aroesti - Group Chief Executive
Maurice joined us as a Project Manager on an insurance assignment; twenty years on he leads OCS both in the UK and Europe. He has retained a strong interest in the insurance domain and oversees OCS' joint business service venture for the commercial insurance market. Maurice also introduced Net Promoter Score to OCS in 2007 as part of the customer-centric strategy. And he still does some high level consultancy - so he knows precisely what it is to be a working consultant.
Brick Du Bourg - Services Director
Joining OCS as a database analyst twenty years ago, Brick's first assignment was implementing electronic messaging, at that time a complex task. His knowledge of software engineering methodology and his ever-expanding technical skills have allowed Brick to lead OCS' delivery teams both as Project Manager (Atern and PRINCE2 qualified) and Programme Director. He has also served as an interim IT Director and as a Development Director for OCS' customers. His structured, reasoned, empathetic and pragmatic approach ideally places him to oversee IT service delivery.
Ty Sapsford - Business Director
Ever commercially-minded, Ty decided early on that technology could be improved with an injection of business acumen. He continues to seek ways of making businesses use technology more efficiently, including OCS itself. Since joining OCS from a leading global analytical software house 15 years ago, Ty led a number of custom software developments in areas as diverse as the deregulated UK energy sector, international healthcare, FMCG distribution, governmental agency financial planning and management, retail banking customer insight and risk management. In 2003, as part of OCS' customer-centric strategy implementation Ty moved into a broader customer facing role.
Richard Williams - Computer Services Manager
After enjoying the challenges of working for a global energy company, Richard decided to seek out a place where he could involve himself more closely in operations. Taking over OCS' infrastructure 18 years ago, Richard was quick to respond to customer demands, Richard took on board a number of customer infrastructure needs, sometimes as a supplement such as holiday cover, but others were broader. Today, he heads up our Computer Services team which deliver a full range of infrastructure-based services as well as providing smaller enterprises with a full IT outsource.
Linda O'Brien - Marketing and Sales Support Manager / Permanent Staff Resourcing
From a Marcomms background Linda is crucial in ensuring that OCS connects on a personal level with its customers. Using her knowledge of online marketing and marketplaces, as well as her two decades of experience in the technology industry, Linda expertly finds the right people for project, interim or permanent roles. CIM qualified in Digital Marketing and being someone who enjoys doing, Linda continues to maintain OCS' and several SME websites as well as OCS' digital marketing campaigns.
Steve Watts - Project Manager/Customer Services Manager
Steve joined OCS in order to to pursue problem-solving that went beyond his assignment scope he was given in big companies. He is able to transform out-of-scope successes into frameworks that benefit other customers. Always seeking out all possible solutions to problems, he is then adept at turning original ideas into real innovation.
Steve Hayes - Internet Services Development Lead
Steve came to OCS 10 years ago as a SuperNova analyst programmer and now leads our web team. Committed to finding the best solution, which may not be technology, he continually probes for understanding on what functionality is being sought and why. Someone who believes you should leverage what comes out of the box before you customise, Steve is very effective in leading a development team, whose main role is to support a variety of web CMS and ECM platforms.
Patricia Kozilek - Project & Service Liaison
Having worked on some of the largest telecoms projects in Brazil, Patricia came to Europe to seek new challenges. She joined OCS 5 years ago as part of its business analyst team, and increasingly found herself using her technical and business-based communication skills to facilitate programme management. Patricia now provides liaison services to a number of OCS customers as well as overseeing the communication touchpoints for our Cash Management services.
And the list goes on. If you would like to know more about OCS and its people and how we can make a difference to your business please speak with Linda; email email@example.com or phone 020 8236 7714.