The flexible extension to business technology capabilities
At OCS, we understand that bringing external people in to extend your business technology capabilities is not without its challenges. Significant amounts of time can be spent inducting the individuals and ensuring they have a working environment. When those same individuals leave, too often the value they have obtained beyond the specific work they delivered is lost or difficult to retain.
Our focus on staff retention and our multiple contact strategy enables knowledge sharing beyond individuals, benefiting current assignments as well as aiding future engagements.
Some examples of the type of roles or services our consultants provide are:
- Management Consultancy - strategy, change and programme management, commercialisation, business cases, supplier management
- Project Management - methodologies and frameworks, development and support, audit and compliance
- Business Analysis - feasibility studies, requirements analysis, systems specification, data analysis and design
- Infrastructure Consultancy - architecture, networks and communications, server and desktop implementation and support, website performance analysis and tuning
- Quality Control - compliance and assurance, test strategy, planning and management, manual and automated testing.
Delivery based services:
The traditional and still popular engagement style for consultancy engagements is delivery based. Delivery based services provide clients with higher confidence levels in the quality, timing and costs of services. The deliverables may be software, documentation or outcomes based. The commercial engagement complements the delivery engagement sought to produce high client satisfaction ratings for this service.
Secondment based services:
All secondment based consultancy assignments have a least one senior OCS manager overseeing the consultant's activities, even when the client is providing direct management on the consultant's activities. Why, because to ensure we are thinking about our services we need to ensure we remain engaged in the service, similar to how we would be if we were directly responsible for the service delivery.
As our consultants are staff, we can work on the basis you require, whether this is full-time, part-time, short term or long term and our basis can change to suit your organisation's or project's needs.
With our consultants we can offer much greater flexibility and more targeted skills and experience than can be offered by independent IT contractors and most other consultancies where utilisation is the business goal.
Hybrid services:
It is not uncommon that a client will seek a mixture of secondment and delivery based services. Commonly this hybrid service is most effective when being able to respond effectively without the need to have committed resources for specific applications or systems being commissioned. OCS' Universal Contract is the commercial package that enables us to meet this sort of client delivery expectation.
Custom Software Engineering - Application Development:
Once a client has maximised value from their existing technology, they may choose to extend the platform by expanding the underlying systems or undertaking custom software engineering.
To support our clients with custom software engineering or more often expressed as Application Development, we have a development lab capable of supporting teams of up to 30 people, though it is more common for the team to vary between 3 and 6 people. We operate and adopt proven best practices, both technological and methodological, to ensure our clients receive high quality software, whilst our staff continually advance their skills and experiences.
With technology we are pragmatists rather than evangelists. Currently the common development languages and environments we are working with are Java, Microsoft .NET and SharePoint. However, we also assist clients with less popular technologies, such as Ruby, FoxPro, PowerBuilder, UNIFACE, ADABAS/Natural, SAS Software and others.
Examples of assignments recently undertaken include:
- Tysers - new website development, installing and configuring Alterian CMC web CMS, extending with customised plug-ins developed in Microsoft .NET 3.5
- London Markets - electronic placement platform support and integration into evolving electronic trading platform
- AON - online insurance applications and documentation provisioning using Microsoft Visual Studio 2008
- HMV - product downloads across a variety of browser and mobile platforms
- BAA - program project management application undertaken as an Agile development using Java, JSP
- Argos - software development for multiple PoS devices, including kiosk, mobile and portal devices for queue busting using Java, J2EE, WebSphere and Oracle database
- Reilor Manufacturing - Citrix implementation of desktop infrastructure and applications
- Police Mutual Assurance Society - bespoke development of an online financial account consolidation application using Microsoft .NET 2.0 technology
- British Council - mid-tier websites to support educational initiatives for international, national and individual integration and understanding, based on Immediacy CMS with customised plug-in extensions and bespoke database applications using Microsoft .NET 1.1 and 2.0
- The Arts Council of England - Business Analysis and technical support of an enterprise Grant Management System using OpenACS, including responsibility for data migration and integration
- Self Service Automation - development of a framework based on Open Source using Java to minimise the impact of multiple hardware devices accessing a common business application. Ideal to minimise the costs of supporting a hybrid retail estate, tagging and monitoring environment such as laboratories, business systems interfaces, etc
- Online Flight Information - development of a replacement product for monitoring global flight schedules using Java, Struts Framework, JSP, XML on a Unix platform accessing a DB2 database
- Mobile and PDA software application development for operatives of prime and sub-contractors to maintain up-to-date job management using WinCE
- Various Gaming, eTailing and Insurance websites - Volume, Stress and Load testing using automated tools including Mercury LoadRunner, TestDirector and Empirix software.
For further information regarding OCS consultancy services please contact Linda either by email: lindao@ocs-consulting.com or call 020 8236 7777.
