OCS was formed more than 25 years ago to provide flexible and responsive IT services to its clients and markets and has developed a culture and ethos which is to engage in positive and proactive relationships with all of its staff, clients and communities alike. Through many periods of change and with the support of its stakeholder OCS has remained independent and dedicated to providing premium local services.
Operating exclusively across the UK and Europe, OCS recognises the differences in markets and the drivers within each community and aims to provide tailored and matching services to them, whether these require technical or domain expertise or has specific commercial or operational driven demands. OCS prides itself on the flexibility, breadth and responsiveness of its services to clients.
Being results oriented, OCS walks its talk. We invite our clients to score our services as part of our success measures. Additionally, OCS applies the same principles of NPS internally, with our staff undertaking surveys and operating listening labs to continually measure and monitor how we meet the expectations of those who work with us.
Although traditionally, OCS has operated within an impressive community of large corporate clients who have valued the personal service offered, it has now extended its scope of supply bringing a broader range of services to smaller businesses or divisional teams, particularly with the Internet. The same desire for quality and responsiveness has become equally relevant to both large and small companies and so OCS employs the latest agile and delivery methods and approaches to managing infrastructure, applications and business systems to unlock the benefits.
Recognising the value of cultural integration as much as technical expertise is core to OCS' unique service matching and significant in why we succeed where others fail. Additionally, ensuring strong focus on service and project management is necessary, if surprises are to be limited and managed.
Our clients understand that financial performance is very much about the cost to implement and support and not about unit costs and volumes that are the mandates of service providers with large resource teams, strong change management skills and an obsession with margins.
OCS is part of the OCS Group of companies, which include:
IT As A Service

